Sponsor Reporting Errors

Incident Report for StudyTeam

Resolved

This incident has been resolved.
Posted Aug 21, 2025 - 17:13 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Aug 21, 2025 - 17:10 UTC

Update

We are continuing to investigate this issue.
Posted Aug 21, 2025 - 15:55 UTC

Investigating

We are aware and investigating the cause of Sponsor Reports returning an Error message or "No Data" unexpectedly.
Posted Aug 21, 2025 - 15:55 UTC
This incident affected: Sponsor Reports.
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