Username and Password Authorization Errors

Incident Report for StudyTeam

Resolved

This incident has been resolved.
Posted Aug 22, 2025 - 16:22 UTC

Identified

We have identified an issue preventing some users from being able to log in using username & password authentication. We are working on pushing the fix out now.
Posted Aug 22, 2025 - 16:11 UTC
This incident affected: SITE (US Site Prod, AP Site Prod, AU Site Prod, CA Site Prod, CN Site Prod, EU Site Prod, BR Site Prod) and US Sponsor Prod.